FREE SHIPPING ON ALL DOMESTIC ORDERS OVER 999

1. How long will it take to deliver my order?

You should have your order delivered between 3 – 7 working days. Kindly note Saturdays are not a working day but in some exceptional cases delivery may occur.

2. Can I track my order online?

Yes, a parcel tracking link will be sent to your email address when your order is confirmed. If you experience any delays out of the prescribed time as prescribed in 1. above, please send an email to [email protected] and in your subject quote the order number or track numbe

3. Do you ship internationally? Where do you ship to?

Not at the moment, we are currently only shipping within South Africa.

4. How can I get Free Shipping?

You’re in luck! We offer free shipping on all orders right now 🙂

5. How do I figure out my size?

We recommend that you take your measurements and then consult our size guide to ensure that you get a good fit. If you find that the garment does not fit when you get it, please arrange a return via this form.

6. What payment options are available for my order?

You can pay for your order via PayFast which accepts all major credit cards, instant EFT or mobile payments (Snapscan/ Masterpass).

7. Can I exchange or return a product if it does not fit?

Yes, please have a look at our returns policy here.

8. Is there a local pick-up option available for online orders?

Not at this time, but delivery is free to your door 🙂

9. Can I change my shipping address?

Unfortunately you are unable to change your shipping address once you have placed your order, please ensure you input the correct address before placing your order. If you have any issues, please send us a message here.

10. Does RedAvo have a physical store location?

Not at this time, we are only an online store.

11. Is VAT included in the cost?

Yes, VAT is included in the price.

12. Can I cancel my order?

Yes, please send us a message via this form and we can discuss the next steps.

Sizing guide

We recommend that you take your measurements with a soft measuring tape, or use a piece of string and then measure the string. If you are between two measurements, best to size up in order to ensure a good fit!

Size Bust (CM) Waist (CM) Hip (CM) Inseam (CM)

Small

Medium

Large

X-Large

90

97

104

114

74

81

88

98

98

105

112

120

79.5

80

81

81.5